This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT departmentensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals.
Responsibilities
Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
Responsible of the company labs including user management, networking, auto provisions and maintenance
Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.
7+ years of experience in IT leadership roles, preferably managing multi-disciplinary teams.
Bachelors degree in Information Systems, Computer Science, or a related field.
In-depth knowledge of data administration and management processes.
Strong project management skills, with a proven track record in successful system integrations.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Knowledge and experience managing Cloud-based environments and data centers
proven experience with budget planning, renewals and system usage
Exceptional communication and interpersonal skills, capable of working effectively with cross-functional teams.
Fluent in both English and Hebrew, with strong written and verbal communication skills.
