we are looking for a Customer Support Specialist.
What youll do:
Respond to customer support inquiries as quickly and accurately as possible
Become an expert user of all WSC Sports products
Reproduce and provide updates to customers regarding reported issues/defects
Manage communication with other departments
Make sure customers tickets are being handled properly and according to SLA
What youll do:
Respond to customer support inquiries as quickly and accurately as possible
Become an expert user of all WSC Sports products
Reproduce and provide updates to customers regarding reported issues/defects
Manage communication with other departments
Make sure customers tickets are being handled properly and according to SLA
Requirements:
Full-Time position, working in 24/7 shifts, including night weekends and holidays
Fluent English (both written and verbal)
Client-oriented
Team player
Quick learner, independent and detail-oriented
Perform multiple tasks and prioritize
Technology-oriented with analytical thinking and problem-solving skills
Great communication skills
Bonus Points:
Experience in similar roles
Interest in sports
Full-Time position, working in 24/7 shifts, including night weekends and holidays
Fluent English (both written and verbal)
Client-oriented
Team player
Quick learner, independent and detail-oriented
Perform multiple tasks and prioritize
Technology-oriented with analytical thinking and problem-solving skills
Great communication skills
Bonus Points:
Experience in similar roles
Interest in sports
This position is open to all candidates.
