We seek a dedicated and proactive Customer Suppot Representative to join our team. In this role, You will work closely with customers to help them solve problems and improve their experiance wile using our product, troubleshoot issues, and provide insightful feedback to our product and support teams.
Key Responsibilities:
Communicate with customers through phone, email, and chat to provide exceptional service.
Address customer inquiries with knowledgeable answers about our products and services.
Troubleshoot and resolve basic technical issues on Windows platforms.
Maintain accurate and detailed records of customer interactions and solutions.
Collaborate with team members to ensure seamless customer experiences.
Requirements:
1-2 years of relevant experience in customer support or a similar role (advantage).
Excellent phone etiquette with outstanding verbal, written, and interpersonal skills.
Ability to multitask, prioritize, and organize workload effectively.
Quick learner with a strong attention to detail.
Self-managed while thriving in a team-oriented environment.
1-2 years of relevant experience in customer support or a similar role (advantage).
Excellent phone etiquette with outstanding verbal, written, and interpersonal skills.
Ability to multitask, prioritize, and organize workload effectively.
Quick learner with a strong attention to detail.
Self-managed while thriving in a team-oriented environment.
This position is open to all candidates.
