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As a Customer Marketing Manager, you will be a key member of our customer marketing team, responsible for initiating, planning, and executing on-site and online events for our customers across the USA, Europe, and APAC.
We seek a well-organized and collaborative project manager with a positive attitude. In this role, you will have the opportunity to develop and implement marketing strategies to enhance customer engagement and elevate key customer initiatives. You will work closely with our customer success, solution architects, product, and research teams, as well as your fellow marketing colleagues.
Reporting to our Director of Customer Marketing, this role requires exceptional collaboration and organizational skills, resourcefulness, and the ability to deliver results through cross-functional alignment and communication.
Responsibilities:
Plan and manage virtual and on-site events for customers (summits, round tables, webinars, etc.) including agenda planning, logistics, developing promotional communications to drive attendance and follow-up
Lead all SWAG and strategic gifting operations: research, copywriting, purchasing, inventory management and worldwide shipping
Administrate marketing financial operations including budget management and reporting
Coordinate the marketing department calendar