לוח אפשרויות קריירה - הדרך החכמה להייטק

The opportunity
 

We are currently looking for qualified and motivated candidate for the Complaints Officer, based in Sofia, with direct reporting line to Complaints Manager.

 
How you’ll spend your day
 

•    Receipt of complaints concerning product quality
•    Contact person for Teva commercial quality units for all the mater related to received product complaints under responsibility
•    Registration and investigation of complaints concerning product quality
•    Organization and coordination of complaints samples management
•    Acts as a contact person for the supplier requesting complaint investigation
•    Evaluation of the provided investigation, including criticality, root cause and CAPA
•    Completion of TrackWise record and preparation for approval and closure 
•    Tracking complaints to be resolved in due time
•    Maintaining and archiving of all documents and email correspondence related to complaints in TrackWise
•    Following all applicable corporate and regional standards and procedures