Provides support and guidance for the team in identifying and evaluating trends and gathering customer/partner insights to map architecture and digital transformation solutions to customer/partner business outcomes. Supports and guides team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders. Coaches team members to focus on customer/partner experience through efficient delivery. Drives adherence to our standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks. Provides team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate our value, and develop counter strategy. Accelerates innovation by coaching teams on building and/or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen. Models how to engage constructively and transparently with the technical and/or business community locally and globally. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Requirements:
Required/minimum qualifications:
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field.
8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Experience working in a customer-facing role (e.g., internal and/or external).
Additional or preferred qualifications.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Experience leading technical projects, teams, or functions.
Required/minimum qualifications:
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field.
8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Experience working in a customer-facing role (e.g., internal and/or external).
Additional or preferred qualifications.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Experience leading technical projects, teams, or functions.
This position is open to all candidates.
