Electra FM is hiring an Client relationship integrator
Responsible for developing and maintaining long-term relationships with stakeholders, ensuring high levels of client satisfaction, managing customer interactions, addressing their concerns, and ensuring that the services provided meet or exceed their expectations.
Responsible for developing and maintaining long-term relationships with stakeholders, ensuring high levels of client satisfaction, managing customer interactions, addressing their concerns, and ensuring that the services provided meet or exceed their expectations.
Client Interaction
Service Coordination
Performance Monitoring
Problem Resolution
Reporting and Documentation
Compliance and Quality Assurance
Requirements:
QUALIFICATIONS:
QUALIFICATIONS:
Bachelors degree in Business Administration, Marketing, or related field
Minimum of 3 years experience in customer relationship management or a similar role
Ability to manage multiple customer accounts and prioritize tasks effectively
Well English speaker – advantage
Job location – South
This position is open to all candidates.