This role is all about driving results by making operations smoother and smarter, working across teams to identify gaps, improve execution, and turn strategy into clear, scalable processes that support Fayes success.
Responsibilities
Own hands-on operational execution, including recurring tasks that keep the business running smoothly, with strong attention to detail and follow-through.
Maintain, improve and create new workflows, SOPs, documentation, and internal tools to drive efficiency and consistency while allowing for flexibility.
Identify operational gaps, design scalable solutions, and lead implementation from problem definition through execution.
Define, track, and analyze key metrics to measure impact and continuously optimize processes.
Own licensing and compliance projects, a core responsibility in a highly regulated operating environment.
Lead & support strategic projects, including cross-functional collaboration to ensure alignment, clear communication, and smooth execution of company-wide initiatives.
Exceptional individuals that are extremely driven and ambitious.
Bachelors degree in Business, Economics, Data Analytics, or a related field.
2-3 years of experience in business operations, strategy, consulting, or a similar role.
Strong problem-solving skills, with the ability to break down complex challenges into actionable steps.
Highly organized with excellent attention to detail and the ability to manage multiple projects simultaneously.
Strong proficiency in data analysis tools (e.g., Excel, Google Sheets, Tableau, SQL a plus).
Ability to thrive in a fast-paced, team-oriented environment and take ownership of projects.
Fast learner with the ability to adapt to a rapidly evolving business environment.
Fluent English proficiency with strong communication skills.
