* Systems Administration of the core systems and tools related to customer journey
* Configure databases, automations and UI / UX.
* Ensure data integrity, user management, and governance across the stack.
* Build and maintain cross- system integrations using iPaaS solutions to ensure seamless data flow between tools.
* Being a main stakeholder in the AI builders group to integrate wisely cutting edge technologies together with the well-stabled primitive systems.
* Partner with the cross-business operations team, mainly with RevOps, DevOps and FinanceOps teams.
* Identify manual processes and design scalable automation solutions.
* Support dashboards, KPIs, and analytics initiatives with well-structured data pipelines.
* Support new tool evaluations, and implementation projects.
* Provide training, documentation, and best-practice enablement for end-users.
About us:
we are the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the worlds largest enterprises and tech platforms every day. As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, we empower security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.
Hybrid:
Yes
* 3+ years of experience as a Business Applications/Systems Manager or any equivalent experience- Must
* At least 3 years hands-on experience in the salesforce ecosystem – Must
* Experience with iPaaS (Workato, n8n, Zapier, Make) and API integrations – Must
* Familiarity with Jira and Netsuite Administration
* Strong understanding of cross-org processes, essentially in GTM domain
* Project management experience
* Proven experience utilizing AI tools for efficiency as well as implementing AI capabilities within the customer journey processes
* Excellent communication and collaboration skills with cross-functional stakeholders.
* BSc in Industrial Engineering/ BA in Information Systems or equivalent
* Great analytical, problem-solving skills and business acumen
* Experience with implementing finance and legal processes such as procurement process, CLM
