What you will be responsible for:
* Maintain accounts receivable and billing process for the companys customers.
* Ensure that transactions are being prepared according to finance policies.
* Monitor daily customer payments in the CRM and billing platform.
* Engage with customers to resolve disputes and recover overdue payments.
* Act as the primary point of contact for billing inquiries from both customers and internal teams.
* Handle internal requests for billing adjustments, account terminations/reactivations, and additional billing services, etc.
* Contribute to enhancing data flows, streamlining processes, and ensuring accounting accuracy.
* Proactively update internal documentation and train colleagues on billing protocols.
* Support finance department efficiency by assisting with occasional projects.
The top candidate will also have:
* Familiarity with Zoho, NetSuite, or other financial / invoicing systems.
* Familiarity with salesforce.
Why you should join us:
* Family-friendly environment and flexible working hours.
* An awesome global team of forward-thinking, innovative go-getters.
* Learning and growth opportunities within a fast-paced tech startup environment.
* Clear career advancement path for strong performers- As a part of our team, your success in this role is crucial to our company’s growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!
To be a Billing and Accounts receivable Specialist at Fullpath you need to have:
* 3+ year of comparable experience in B2B and SaaS environments.
* Proficiency in Google Sheets/Excel and comfort with technology platforms.
* Proficient English language skills.
* Strong understanding of billing processes and procedures.
* Availability for occasional stakeholder/customer calls during US hours. The personal competencies you need to have:
* Tech Savviness
* Strong analytical and problem-solving capabilities.
* Effective multitasking and prioritization skills.
* Experience thriving in fast-paced, deadline-oriented settings.
* Detail-oriented with a focus on timely execution.
* Excellent communication skills for both internal collaboration and external partnerships.