The opportunity
The Associate Director of BSO is a business operations lead who collaborates with the GSD Leadership Team to ensure GSD’s long-term operational excellence. Under the guidance of the Head of BSO, this role supports GSD quality and vendor management. The Associate Director is responsible for coordinating GSD Trial Master File (TMF) management and Inspection Readiness preparations. As the GSD quality lead, this role collaborates closely with the GSD functional subject matter experts in GSD Job Aid management and process improvement. Additionally, the Associate Director liaises with R&D Clinical Quality Assurance and Training to track and resolve procedural deviations, as well as ensure training compliance with company policies and procedures. The Associate Director also supports GSD vendor management, including vendor evaluation, contract negotiation, vendor performance assessment, compliance monitoring, and budget management.
Travel Requirements: International or Domestic
The ideal candidate in this role can be onsite at the West Chester, PA location 3 days a week, however, we are open to considering a remote based employee if qualified
How you’ll spend your day
Primarily work on the multiple product/program level
Collaborate with Procurement in vendor evaluation and contract negotiation
Evaluate vendor performance in quality, timely delivery, and adherence to agreed-upon standards. Track and promptly report issues to GSD management
Support GSD functional managers in purchase order, accrual, and invoice tracking and issue resolutions
Coordinate GSD TMF reviews and inspection readiness preparations
Support GSD job aid creations and maintenance
Liaise with Processes & Procedures in GSD procedural deviations and quality events tracking and resolution
Liaise with Training and monitor GSD training compliance
Support, contribute to, and lead BSO initiatives
Possibly to have direct reports; Oversees contingent workers and/or vendors; Provides training to others; Strategically analyzes needs to manage resources