This role is temporary for 9 months.
As a strategic consultant for performance advertising customers, this person will be responsible for onboarding new advertisers, creating individual success plans, managing a large book of business and identifying upsell opportunities at scale. With the right amount of autonomy and encouraged to be impactful, they will be working on projects and team wide initiatives, collaborating with different teams across the organisation to constantly improve products and processes.
The ideal candidate will bring an entrepreneurial, internal drive, analytical, creative and efficient mind and have very strong relationship management skills. We are looking for someone who enjoys working in a fast paced environment and comfortable dealing with ambiguity.
Responsibilities and skills:
Onboard new advertising customers with a strong focus on performance
Grow revenue for large book of accounts in the IL region
Identify, pitch and monitor upsell opportunities at scale
Monitor and enhance campaign performance using analytical abilities, draw conclusions, generate insights to help clients with campaign strategy & optimisation
Work closely with the Product, Marketing and Support organisations to drive revenue and increase customer satisfaction
Troubleshoot and resolve issues in a timely manner
Identify opportunities to improve products and the customer experience
Work with a variety of advertisers such as brands, agencies and affiliates help them make a must have channel in their digital marketing mix
Make an impact on our product, being the connecting link between advertisers and product teams
Use individual skills and strengths to take on projects and initiatives you are passionate about
1-2 years of professional experience (client-facing in the digital media/online advertising space)
Native english
Outstanding relationship management and customer service skills
Exceptional verbal and oral communication skills
Strong critical thinking skills
Problem solving skills
Ability to effectively prioritise and manage tasks within a fast-paced environment
Demonstrated ability to work and collaborate within a high-performing team