The worlds largest content recommendation platform, is hiring a Advertiser Customer Success.
This is a temporary position for 6 month
Why should you be a content reviewer?
The regional lead will be responsible for creating a content review process that will enable the regions advertisers to scale in the fastest and frictionless manner. The role will include leveraging the policy knowledge and playing a critical client facing role ensuring our advertisers understands, adopts and utilizes the policy guidelines among their BoB. The Regions Lead will strive to nurture a successful and productive CRT-advertisers relationship that will improve the content review process in line with our strategic goals
What are some of the things you do on a day-to-day basis?
demonstrate ownership for own market, constantly seek and identify policy opportunities within the region.
Have a deep understanding of the regions advertisers objectives (strategic customers, opportunities, pain points etc.) and report all regions metrics including insights and course of action.
Nurture long term relationships with regions AMs to promote quality content on the web.
Improving processes and aligning with different functions and efforts in operations, following and ensuring execution and meeting personal KPIs to ensure the success of your local market.
Analyze the regions trends, pain points and opportunities and lead new processes and initiatives according to data
Evaluate and forecast local region needs by collecting stakeholders feedback, experience and insights on the overall experience working with the content review team
Responsible for enhancing and maintaining the regions SLA, approval rate, # of campaigns in the pre approval list QoQ.
Conduct policy and content review related training to clients when needed
cooperate with Quality lead to ensure high content quality and reduce inconsistencies in respective region
Cooperate with other Regional Leads to analyze overall trends and identify overarching pain points and opportunities to work on QoQ.
This is a temporary position for 6 month
Why should you be a content reviewer?
The regional lead will be responsible for creating a content review process that will enable the regions advertisers to scale in the fastest and frictionless manner. The role will include leveraging the policy knowledge and playing a critical client facing role ensuring our advertisers understands, adopts and utilizes the policy guidelines among their BoB. The Regions Lead will strive to nurture a successful and productive CRT-advertisers relationship that will improve the content review process in line with our strategic goals
What are some of the things you do on a day-to-day basis?
demonstrate ownership for own market, constantly seek and identify policy opportunities within the region.
Have a deep understanding of the regions advertisers objectives (strategic customers, opportunities, pain points etc.) and report all regions metrics including insights and course of action.
Nurture long term relationships with regions AMs to promote quality content on the web.
Improving processes and aligning with different functions and efforts in operations, following and ensuring execution and meeting personal KPIs to ensure the success of your local market.
Analyze the regions trends, pain points and opportunities and lead new processes and initiatives according to data
Evaluate and forecast local region needs by collecting stakeholders feedback, experience and insights on the overall experience working with the content review team
Responsible for enhancing and maintaining the regions SLA, approval rate, # of campaigns in the pre approval list QoQ.
Conduct policy and content review related training to clients when needed
cooperate with Quality lead to ensure high content quality and reduce inconsistencies in respective region
Cooperate with other Regional Leads to analyze overall trends and identify overarching pain points and opportunities to work on QoQ.
Requirements:
A highly analytical and critical thinker. Excellent attention to detail and the ability to remain organized.
Sensitivity to the day-to-day of a advertiser AMs and the nature of addressing policy violations
An understanding of the core KPIs of the online advertising industry
Understanding of our product, jargon and offstage.
Experience working with BI tools (QlikView, Tableau, etc.) advantage
Experience working with SFDC
Analytical and operational mindset, geared towards driving tangible results
Proficiency in Excel
A proactive and passionate attitude towards data and problem-solving
Self-starter, fast-learner, able to think big and move fast
Strong communications skills, verbal and written.
A highly analytical and critical thinker. Excellent attention to detail and the ability to remain organized.
Sensitivity to the day-to-day of a advertiser AMs and the nature of addressing policy violations
An understanding of the core KPIs of the online advertising industry
Understanding of our product, jargon and offstage.
Experience working with BI tools (QlikView, Tableau, etc.) advantage
Experience working with SFDC
Analytical and operational mindset, geared towards driving tangible results
Proficiency in Excel
A proactive and passionate attitude towards data and problem-solving
Self-starter, fast-learner, able to think big and move fast
Strong communications skills, verbal and written.
This position is open to all candidates.
