Required Account Manager – TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth
Requirements:
4+ years in a quota-carrying position such as Account Management, Expansion, or Account Executive within B2B SaaS (IT or tech-related industries a plus)
Proven success in growing existing customer relationships, consistently hitting expansion and retention targets
Skilled in contract negotiations, expansion discussions, and renewal management
Proficient with Salesforce and familiar with tools like Gong
Strong commercial instincts: understanding customer needs, identifying opportunities, and creating win-win solutions
Strong customer-facing and presentation skills with the ability to establish credibility and strong relationships with customers
Excellent communicator: clear, empathetic, and persuasive across multiple mediums
Bonus Points If You Have:
Analytical skills using tools like Excel, Looker, or Tableau
Experience working with IT service providers, MSPs, or technical buyers
Success in a high-growth, scale-up SaaS environment
Multilingual skills for engaging a global customer base
Ability to commute to our TLV based office 3 times per week
Willing to work Monday – Friday.
4+ years in a quota-carrying position such as Account Management, Expansion, or Account Executive within B2B SaaS (IT or tech-related industries a plus)
Proven success in growing existing customer relationships, consistently hitting expansion and retention targets
Skilled in contract negotiations, expansion discussions, and renewal management
Proficient with Salesforce and familiar with tools like Gong
Strong commercial instincts: understanding customer needs, identifying opportunities, and creating win-win solutions
Strong customer-facing and presentation skills with the ability to establish credibility and strong relationships with customers
Excellent communicator: clear, empathetic, and persuasive across multiple mediums
Bonus Points If You Have:
Analytical skills using tools like Excel, Looker, or Tableau
Experience working with IT service providers, MSPs, or technical buyers
Success in a high-growth, scale-up SaaS environment
Multilingual skills for engaging a global customer base
Ability to commute to our TLV based office 3 times per week
Willing to work Monday – Friday.
This position is open to all candidates.
