Were looking for a highly motivated Technical Support Engineer to join our team and help us shape the future of internal developer portals, while helping our users get the most out of Port – troubleshooting issues, advising on best practices, and directly influencing how we improve the product Acting as a key link between our … Read more
Our Global Business Group is looking for a New Product Service Expert located at Israel. You will interact with different departments of the companysuch as R&D, Engineering, Production. You will support our systems at the customer site in a professional manner. The New Product Service Expert will perform engineering and technical activities, while utilizing companys … Read more
Required Technical Support Engineer- Tier 2DescriptionWe are redefining trust in blockchain through advanced, integrated security. Our on-chain security platform is trusted by leading Web3 companiesincluding Coinbase, MetaMask, Uniswap, Backpack, Stellar, and othersto detect, understand, and automatically prevent or minimize the impact of fraud, scams, hacks, and financial threats.We are backed by top-tier global investors including … Read more
We are interested in welcoming a Solution Engineer to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.The right candidate should have various technical capabilities and customer-centric approach. Requirements: BSc. in Computer Science or Engineering3+ years' experience in a customer-facing technical positionKnowledge of C/C++, Java, … Read more
Required Cloud Support Engineer for studentsAbout us:We are a top-tier cloud solutions provider specializing in Cloud Solutions, serving clients across technology, healthcare, finance, and gaming. As a Google Cloud Partner of the Year in 2023, we are recognized for our expertise in cloud migration, DevOps, Kubernetes, security, and performance optimization. Our dedicated team and 24/7 … Read more
We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for our customers.Besides a wild ride and a lot of learning, well leap your career forward!The position is located in NetanyaAs an Experienced Developer Support Engineer you will…Troubleshoot and Investigate complex customers CI/CD scenarios … Read more
FinBot מחפשת נציג/ת שירות ותמיכה טכנית למחלקת תמיכת הלקוחות שלנו – תפקיד מרכזי ומשמעותי בחברה הצומחת שלנו! במסגרת התפקיד: * מתן תמיכה טכנית מקצועית לקוחות עסקיים בעולם הפיננסי * טיפול בפניות מגוונות דרך מערכת טיקטים מתקדמת (Zoho Desk) * פתרון בעיות טכניות במערכות חשבונאות דיגיטלית * עבודה עם פלטפורמות B2B מתקדמות * שיתוף פעולה עם מחלקות פיתוח, מוצר ו-CSM מה … Read more
As a Technical Support you will:Handle customer requests professionally, maintaining SLAs and high satisfaction rates.Own complex cases and escalate effectively across internal teams (R&D, Product, SecOps, etc.).Troubleshoot technical issues, conduct root cause analysis (RCA), and deliver resolutions.Collaborate cross-functionally with Engineering, DevOps, SecOps, FinOps, SMB, SE, Product, FieldOps, Finance, CompOps, Network, and Risk.Communicate clearly and empathetically … Read more
We are interested in welcoming a Solution Engineer to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support. The right candidate should have various technical capabilities and customer-centric approach. Requirements: Essential:BSc. in Computer Science or Engineering.3+ years' experience in a customer-facing technical position.Knowledge of C/C++, … Read more
This position is ideal for Senior support manager to join the Global Customer Support Excellence group as a Tier 3 Sr. manager. In this role, you will be responsible to lead and manage a team of level 3 technical and product experts, who Serve as iTero Technical & Business focal point for regional support issues, … Read more
