We are looking for a TECHNICAL ACCOUNT MANAGER.
Youll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies. You have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN and thats just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom.
What Youll Do:
Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
Technical subject matter expert for our platform during customer calls and presentations.
Maintain ongoing technical discussions with the customer across all levels.
Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
Youll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies. You have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN and thats just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom.
What Youll Do:
Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
Technical subject matter expert for our platform during customer calls and presentations.
Maintain ongoing technical discussions with the customer across all levels.
Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
Requirements:
Proven ability to collaborate with key functional teams, in a particular product, customer success, and R&D teams.
Technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
Experience working in production environment at least for one year.
Be able to read basic code to identify issues (not fixing).
Strong writing and understanding of SQL.
Excellent verbal and writing English skills.
Availability during weekends.
Bonus Points:
Engineering or Computer Science degree/experience.
Experience working in a tech B2B company with a SaaS product.
Video/streaming knowledge.
Passionate about Sports.
SDK Integrations experience.
Proven ability to collaborate with key functional teams, in a particular product, customer success, and R&D teams.
Technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
Experience working in production environment at least for one year.
Be able to read basic code to identify issues (not fixing).
Strong writing and understanding of SQL.
Excellent verbal and writing English skills.
Availability during weekends.
Bonus Points:
Engineering or Computer Science degree/experience.
Experience working in a tech B2B company with a SaaS product.
Video/streaming knowledge.
Passionate about Sports.
SDK Integrations experience.
This position is open to all candidates.
