משרות תוצאות חיפוש מתאימות לבקשתך:

A Day in the Life of a Customer Account Administrator
 

You will process sales orders via our in-house SAP system
You will manage hospital orders ensuring adherence to SOP’s for controlled distribution products 
You will maintain the system and ensure orders are ready for release reviewing order blocks and feeding back to the Customer Account executive 
You will identify and resolve any pricing issues working with the Customer Account executive responsible and ensuring correct pricing is applied to the orders prior to release to warehouse 
You will be responsible for daily liaison with the Demand Management team in terms of demand, customer reserve, EOQ and OMRS
You will work with the wider team to support stock allocations and releases
You will be working with our UK Quality team responsible for processing new complaints onto our in-house system (Trackwise).  Responsible for all patient and HCP contact via the telephone and email.  Always ensuring best in class service.
You will be responsible for analysis and data interrogation 
You will be responsible for managing the UK general enquiries inbox, responding and triaging enquiries working to agreed timelines, SLA’s and procedures
You will be responsible for new account set-up and account amendments in SAP, ensuring all correct licencing and banking information is present and evidenced 
You will create customer licences adhering to MHRA guidelines 
 

Who we are looking for
 

Are you…?

Experienced within data analysis and interrogation

Do you have…?

Proven track record within a data entry and systems environment  
High volume administration skills gained within an office environment 
Excellent Excel skills gained within a working or studying environment
Desirable: EDI experience / SAP
Numeracy, good keyboard skills and adaptability 
Good communications skills, ability to work on own initiative 
Methodical and meticulous approach to work 
Attention to detail