As a Product Analyst, you'll work with product team to drive growth and innovation in our product experiences through iterative optimization, deep diving into customer behavior and performance.
Key Responsibilities:
Partner with Product Development, Design, Engineering, Data, and Marketing to use data to drive product decisions.
Collaborate with stakeholders to define business metrics and key performance indicators.
Document and communicate findings and insights to business unit leaders, and provide strategic recommendations with clear business outcomes and assumptions.
Operate as an owner of the product, using data and a deep understanding of our users to identify areas to optimize, troubleshoot functionality, and work with others to develop solutions that enhance the experience and performance of the product.
Communicate timelines, goals, and performance to diverse audiences, including engineers, UX, and Product senior leaders.
Bachelor's degree in Business, Analytics, or equivalent experience.
2+ years experience working in analytics, preferably product experience.
Proficient in SQL and BI visualization tools.
Strong analytical skills with the ability to interpret complex data sets.
Experience in product analytics ( MixPanel, Amplitude) – advantage.
Strong communication skills, both with technical and non-technical audiences
Expert ability to tell stories with data, educate and motivate stakeholders to act on recommendations.
Excellent problem-solving skills and end-to-end quantitative thinking.
Ability to assess and address data quality concerns.
Ability to translate data findings into actionable recommendations and process improvements.
Ability to set priorities and manage time to complete tasks and meet deadlines.
Strong level of accountability and ability to communicate across functional teams to drive priorities, anticipate pitfalls, and raise issues before they become project blockers
Excellent organizational and communication skills.
Passionate about understanding customer behavior and improving the quality of interactions.
