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As a Key Account Executive you will…
Grow and manage a portfolio of top Enterprise Customers in EMEA, exceeding quarterly and annual targets through upselling and cross-selling.
Proactively engage with accounts to understand their needs, identify stakeholders, and develop new opportunities to consistently build pipeline.
Manage end-to-end execution of complex Enterprise sales motions.
Collaborate with internal teams (Solution Engineers, Customer Success, etc.) to drive product adoption and implement growth strategies for maximum customer value and success.
Maintain long-term account health and relationships using a data-driven approach.
Escalate at-risk customers as needed.
Document all communications and transactions in Salesforce for accurate renewal forecasting and analysis.
Keep customers updated on best practices, product features, new releases, and upgrades.
Conduct regular account reviews to identify areas for improvement and expansion opportunities.
Act as a trusted advisor to customers, offering strategic guidance and recommendations based on their business objectives and industry trends.