Were looking for a highly motivated and energetic leader who will manage a team of customer service.
Role Description
-Conduct managerial routines such as team meetings to communicate goals, updates, and service procedures.
-Monitor the teams performance, provide coaching, feedback and mentorship to improve performance and achieve targets.
-Provide expert Technical Support and troubleshooting assistance to customers, addressing
Requirements:
Qualifications
– A strong background in customer service roles (2- 3 years) – Must
-Previous experience in an call center Must
-Proficiency in CRM systems and call center technologies (a plus).
– Proven experience in managing and motivating a customer service team.
-Self-learning ability
Qualifications
– A strong background in customer service roles (2- 3 years) – Must
-Previous experience in an call center Must
-Proficiency in CRM systems and call center technologies (a plus).
– Proven experience in managing and motivating a customer service team.
-Self-learning ability
This position is open to all candidates.
