We are looking for a Senior Technical Customer Success Manager.
Provide ongoing performance feedback.
Communicate with international partners (publishers) on a daily basis on their goals and needs.
Manage key publishers for growth and success.
Ensure that technical and business-related issues are handled quickly and appropriately.
Manage, prioritize, and oversee his daily tasks of the team.
Consolidating reports – collect & gather data from different reporting systems to ensure partners KPI achievements.
Work with our demand (advertisers) providers to maximize revenue.
Perform daily optimization on ad campaigns and Video units.
Analyze ROI based on deliverables and performances.
Work closely with our global Sales, Account Management teams, Product and R&D.
Provide ongoing performance feedback.
Communicate with international partners (publishers) on a daily basis on their goals and needs.
Manage key publishers for growth and success.
Ensure that technical and business-related issues are handled quickly and appropriately.
Manage, prioritize, and oversee his daily tasks of the team.
Consolidating reports – collect & gather data from different reporting systems to ensure partners KPI achievements.
Work with our demand (advertisers) providers to maximize revenue.
Perform daily optimization on ad campaigns and Video units.
Analyze ROI based on deliverables and performances.
Work closely with our global Sales, Account Management teams, Product and R&D.
Requirements:
3+ years of experience in an online company as a customer success manager/account manager / ad-ops.
Understanding of the online advertising infrastructure, and specifically the publishers end.
Experience working with Tableau and Jira.
Analytical, resourceful, and tech-oriented with an ability to actively drive problems to resolution.
Customer-focused mindset, with a passion for using data and analytics to drive business results.
Impeccable organizational and time management skills, proactiveness, multitasking, and prioritization capabilities.
Excellent verbal and written communication skills in English and Hebrew.
Excel proficiency.
3+ years of experience in an online company as a customer success manager/account manager / ad-ops.
Understanding of the online advertising infrastructure, and specifically the publishers end.
Experience working with Tableau and Jira.
Analytical, resourceful, and tech-oriented with an ability to actively drive problems to resolution.
Customer-focused mindset, with a passion for using data and analytics to drive business results.
Impeccable organizational and time management skills, proactiveness, multitasking, and prioritization capabilities.
Excellent verbal and written communication skills in English and Hebrew.
Excel proficiency.
Advantages:
Experience with technical and business audiences.
Good familiarity with Google Analytics, CSS, HTML, and JS.
Previous experience with SaaS or B2B products.
This position is open to all candidates.
