Were seeking a highly skilled and experienced Project Manager to join our dynamic customer experience department.
In this role, youll be responsible for overseeing and managing various projects, from initiation through completion.
To succeed in this position, youll need excellent leadership, communication, and organizational skills, with a proven track record of successfully delivering projects on time and within budget.
Responsibilities:
Lead and manage multiple projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards
Develop comprehensive project plans, including scope, objectives, timelines, resource allocation, and risk management strategies
Coordinate cross-functional teams and stakeholders to ensure clear communication and collaboration throughout the project lifecycle
Identify and mitigate project risks and issues and develop contingency plans as necessary
Monitor project progress and performance, tracking key metrics and adjusting plans as needed to ensure successful outcomes
Prepare and present regular project status reports to senior management and stakeholders, highlighting achievements, challenges, and recommended actions
Foster a positive and productive team environment, providing guidance, support, and mentorship to project team members
Continuously improve project management processes and methodologies, incorporating best practices and lessons learned to drive efficiency and effectiveness.
In this role, youll be responsible for overseeing and managing various projects, from initiation through completion.
To succeed in this position, youll need excellent leadership, communication, and organizational skills, with a proven track record of successfully delivering projects on time and within budget.
Responsibilities:
Lead and manage multiple projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards
Develop comprehensive project plans, including scope, objectives, timelines, resource allocation, and risk management strategies
Coordinate cross-functional teams and stakeholders to ensure clear communication and collaboration throughout the project lifecycle
Identify and mitigate project risks and issues and develop contingency plans as necessary
Monitor project progress and performance, tracking key metrics and adjusting plans as needed to ensure successful outcomes
Prepare and present regular project status reports to senior management and stakeholders, highlighting achievements, challenges, and recommended actions
Foster a positive and productive team environment, providing guidance, support, and mentorship to project team members
Continuously improve project management processes and methodologies, incorporating best practices and lessons learned to drive efficiency and effectiveness.
Requirements:
3+ years of project management experience, successfully delivering complex projects
Proven leadership abilities in cross-functional team management and stakeholder collaboration
Ability to analyze a high volume of technical data and work in a dynamic, fast-paced environment
Proficiency in project management tools (e.g., Microsoft Project, Jira) and Microsoft Office
Ability to convey complex concepts to others effectively
Excellent verbal and written communication skills in English and Hebrew
Nice to have:
Experience in customer support practices and methodologies
Experience creating and writing workflow and support processes
Experience with WordPress / Elementor
3+ years of project management experience, successfully delivering complex projects
Proven leadership abilities in cross-functional team management and stakeholder collaboration
Ability to analyze a high volume of technical data and work in a dynamic, fast-paced environment
Proficiency in project management tools (e.g., Microsoft Project, Jira) and Microsoft Office
Ability to convey complex concepts to others effectively
Excellent verbal and written communication skills in English and Hebrew
Nice to have:
Experience in customer support practices and methodologies
Experience creating and writing workflow and support processes
Experience with WordPress / Elementor
This position is open to all candidates.