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We are looking for a Solution Engineer to support the rapidly growing Couchbase user community and help drive customer success.
Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value.
This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies.
Location: This position will be a hybrid role in Ra'anana.
Responsibilities:
Operate in a consultative process with customers and prospects to define their challenges and opportunities. Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value.
Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers.
Present art of the possible and think outside the box approaches and solutions.
Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities
Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts. Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
Develop and deliver exceptional and engaging company/product presentations and demonstrations. Work with all technical levels from managers, to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value
Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.