R-00127191
we are looking for a Field Service Engineer – Ports and Borders Systems.
As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge.
Cross trains on products serviced in the field and displays proficiency in servicing either the Trace or High X-Ray product line. Willingness to work on special projects, some of high visibility, as assigned. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel & Power Point) to provide clear, concise information summaries as needed.
Troubleshoots, services, installs (deploys) and repairs either VACIS P&B l systems Like M6500 (XML), MXPL, IP6500, MLX Mobile and XPL at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.
we are looking for a Field Service Engineer – Ports and Borders Systems.
As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge.
Cross trains on products serviced in the field and displays proficiency in servicing either the Trace or High X-Ray product line. Willingness to work on special projects, some of high visibility, as assigned. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel & Power Point) to provide clear, concise information summaries as needed.
Troubleshoots, services, installs (deploys) and repairs either VACIS P&B l systems Like M6500 (XML), MXPL, IP6500, MLX Mobile and XPL at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.
Requirements:
Electrical/Electronic Engineering Degree or equivalent technical training/experience. Equivalence achieved through comparative work and life experience is acceptable
Competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
Minimum of 2-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems/equipment, similar P&B experiences is pulse point with similar scanners will be a pulse point for this candidate.
Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be willing and able to be on-call as per the roster.
Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.
Excellent customer service skills and the ability to handle stressful situations.
Self-motivated, reliable, and accountable individual
Self-starter, being able to work autonomously with minimal supervision.
A valid Drivers license will be a pulse point too.
Flexibility to relocate in the country due to the works requirements .
Electrical/Electronic Engineering Degree or equivalent technical training/experience. Equivalence achieved through comparative work and life experience is acceptable
Competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
Minimum of 2-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems/equipment, similar P&B experiences is pulse point with similar scanners will be a pulse point for this candidate.
Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be willing and able to be on-call as per the roster.
Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.
Excellent customer service skills and the ability to handle stressful situations.
Self-motivated, reliable, and accountable individual
Self-starter, being able to work autonomously with minimal supervision.
A valid Drivers license will be a pulse point too.
Flexibility to relocate in the country due to the works requirements .
This position is open to all candidates.
