We are looking for someone who combines strong technical expertise with operational ownership and excellent service orientation. The ideal candidate has experience managing IT infrastructure, networking, endpoint management, SaaS administration, and vendor coordination in a fast-paced environment.
This role will serve as the primary owner of internal IT operations and partner closely with Security, HR, Facilities, external vendors, and our counterparts at Element, our parent company, to ensure alignment across shared systems, infrastructure, and IT initiatives.
This role will serve as the primary owner of internal IT operations and partner closely with Security, HR, Facilities, external vendors, and our counterparts at Element, our parent company, to ensure alignment across shared systems, infrastructure, and IT initiatives.
Requirements:
5+ years of experience in IT operations, systems administration, or internal IT infrastructure roles
Strong experience supporting macOS environments
Hands-on experience with:
Networking and wireless infrastructure
VPN/SASE technologies
MDM platforms (Kandji, Jamf, etc.)
SaaS administration and identity management
Endpoint security and IT operations best practices
Experience managing external IT vendors and escalations
Strong troubleshooting and problem-solving skills across systems, networking, and end-user environments
Excellent communication and stakeholder management skills
Ability to operate independently and take full ownership in a fast-paced environment
Nice to Have
Experience in high-growth startup environments
Familiarity with Fortinet, Google Workspace, or Harmony SASE
Experience supporting hybrid/global teams
5+ years of experience in IT operations, systems administration, or internal IT infrastructure roles
Strong experience supporting macOS environments
Hands-on experience with:
Networking and wireless infrastructure
VPN/SASE technologies
MDM platforms (Kandji, Jamf, etc.)
SaaS administration and identity management
Endpoint security and IT operations best practices
Experience managing external IT vendors and escalations
Strong troubleshooting and problem-solving skills across systems, networking, and end-user environments
Excellent communication and stakeholder management skills
Ability to operate independently and take full ownership in a fast-paced environment
Nice to Have
Experience in high-growth startup environments
Familiarity with Fortinet, Google Workspace, or Harmony SASE
Experience supporting hybrid/global teams
This position is open to all candidates.
