we believe that understanding how developers interact with our platform is the key to building a world-class product. You will be responsible for translating complex behaviors into actionable insights, ensuring that every product decision we make is backed by a deep understanding of our users' needs and friction points.
What will you be doing?
Analyze usage behavior and "Aha!" moments – Dive deep into Ports usage data to identify the specific actions and technical milestones that lead to successful platform adoption and long-term retention.
Partner with Ports product teams – Act as the analytical engine for our platform & growth initiatives, identifying "leaks" in the self-service funnel and proposing data-backed experiments to improve user activation.
Turn feedback into product strategy – Synthesize quantitative data with qualitative feedback from customer conversations, tickets, and other interactions.
Build a self-service data culture – Create and maintain intuitive dashboards that empower teams to monitor their own features independently.
4+ years of experience in Product Analytics within a B2B SaaS, product-led company.
You have a strong technical orientation and can understand complex technical concepts and technologies.
You are an expert in SQL and Python, with a proven ability to extract and manipulate data from complex warehouses.
You have an AI-first analytics mindset with experience in using GenAI tools to augment your analytical workflow and speed up insights.
You are experienced with product analytics tools such as Mixpanel, Amplitude, or Segment.
You are a great communicator. You know how to explain complex data findings rationally and inspire your team.
