As a key member of the AZ Team, youll play a pivotal role in shaping the foundations of our CX Platform – driving features and architectural decisions from concept to production-grade solutions. Youll design and build secure, scalable systems for user management, authentication, authorization, and data access that serve thousands of developers across us.
You will:
Design, develop, and build platform-wide authentication and authorization services, creating a cohesive identity fabric that integrates seamlessly with multiple identity vendors and systems.
Lead the evolution of the data consumption layer, enabling governed, efficient, and context-aware access to data across the CX ecosystem.
Drive architectural decisions from concept to production, ensuring solutions are secure, scalable, and optimized for both developer experience and operational excellence.
Leverage AI and automation to enhance access control, anomaly detection, and developer productivity – turning complex platform insights into actionable intelligence.
Collaborate cross-functionally with product, data, and infrastructure teams to build interoperable solutions that power our next-generation developer platform.
Influence platform-wide engineering standards, promoting robust design, observability, and maintainability across services.
Champion developer experience, crafting APIs, SDKs, and tools that simplify integration and accelerate innovation.
Mentor and guide engineers, fostering a culture of technical depth, curiosity, and impact-driven innovation.
Minimum Qualifications:
8+ years of professional software engineering experience, with proven ability to design, implement, and deliver complex distributed systems in production.
Strong problem-solving, debugging, and system-design skills, with a focus on scalability and maintainability.
Validated experience in backend or full-stack development using one or more of the following languages: Java, TypeScript/Node.js, Go, or Python.
Proven understanding of distributed systems, microservices architecture, and RESTful or GraphQL APIs.
Hands-on experience with cloud-native development on AWS, including containerized workloads running on EKS (Kubernetes).
Proficiency with databases – relational (e.g., PostgreSQL) or NoSQL (e.g., MongoDB, Redis, OpenSearch) – and familiarity with data-driven application design.
Deep understanding of authentication, authorization, and modern identity and access management concepts.
Familiarity with streaming and messaging systems, such as Apache Kafka.
Preferred Qualifications:
Experience building or integrating with multiple identity providers (e.g., Okta, Azure AD, Ping) and designing identity fabric or zero-trust architectures.
Exposure to AI-driven platforms, leveraging AI/ML for developer productivity, anomaly detection, or access intelligence.
Knowledge of Infrastructure as Code (IaC) tools such as Helm and Terraform, and familiarity with observability stacks (Prometheus, Grafana, OpenTelemetry).
Background in security-focused design, including secrets management, policy-as-code, and compliance automation.
Experience contributing to platform engineering or developer-enablement initiatives in large-scale environments.
Passion for innovation, continuous improvement, and building tools that make developers lives easier.
