We are looking for a Help Desk Student to join our IT Support team.
The role involves providing first-line technical support to employees worldwide, covering our global operations .
Responsibilities:
Supporting users in multi-region environments & worldwide teams.
Managing users and permissions of cloud-based products.
Mastering, deploying, and supporting the latest technologies.
Handling onboarding and offboarding processes.
Managing computers and peripheral equipment.
Administering and maintaining business applications and systems.
The role involves providing first-line technical support to employees worldwide, covering our global operations .
Responsibilities:
Supporting users in multi-region environments & worldwide teams.
Managing users and permissions of cloud-based products.
Mastering, deploying, and supporting the latest technologies.
Handling onboarding and offboarding processes.
Managing computers and peripheral equipment.
Administering and maintaining business applications and systems.
Requirements:
Currently pursuing a degree in a relevant field (Computer Science, Information Systems) or equivalent practical experience/certifications.
Availability to work in shifts (Morning/ Evening), including Fridays Min 3 shifts a week
Good basic understanding of information systems and a desire to learn more.
Good basic understanding of computer systems and willingness to learn about installing and maintaining peripheral equipment.
Service oriented, patient, and independent.
Fast learner with a proactive attitude.
Familiarity with Apple device MDM systems such as Jamf, Intune – advantage.
Familiarity with G Suite – advantage.
Knowledge of Atlassian products – advantage.
Basic scripting skills (PowerShell, Bash, or Python) – advantage.
Fluent English.
Currently pursuing a degree in a relevant field (Computer Science, Information Systems) or equivalent practical experience/certifications.
Availability to work in shifts (Morning/ Evening), including Fridays Min 3 shifts a week
Good basic understanding of information systems and a desire to learn more.
Good basic understanding of computer systems and willingness to learn about installing and maintaining peripheral equipment.
Service oriented, patient, and independent.
Fast learner with a proactive attitude.
Familiarity with Apple device MDM systems such as Jamf, Intune – advantage.
Familiarity with G Suite – advantage.
Knowledge of Atlassian products – advantage.
Basic scripting skills (PowerShell, Bash, or Python) – advantage.
Fluent English.
This position is open to all candidates.
