job Description:
The role includes providing Technical Support to the companys customers, troubleshooting and delivering solutions in environments based on Linux /Windows, networking, virtualization and cloud infrastructure.
Main responsibilities:
Troubleshooting and analyzing complex technical issues
Providing technical solutions for customers in Linux /Windows environments
Working with networking and virtualization technologies
Collaborating with multiple internal interfaces
Delivering high-quality service in a dynamic and high-pressure environment
You will be working in an advanced technological environment with many opportunities for professional growth and development.
Requirements:
Relevant technical course in: Infrastructure / Information Security / Network Administration / Cloud Infrastructure / CCNA
At least 12 years of experience in Technical Support / service-oriented support roles
Experience with WEB/ PHP -based environments – a strong advantage
Excellent interpersonal skills and strong customer service orientation
Spanish – mandatory (spoken and written)
English – high level (spoken and written)
Location: Binyamina/ Kiryat Bialik
