Required Partnership Manager
The Partnerships Manager will be responsible for operationalizing, enabling, and scaling our partner ecosystem. This role supports the Director of Partnerships in managing day-to-day partner relationships, standardizing processes, and driving measurable partner performance across referral, co-sourcing, and reseller models.
This is a hands-on role designed to build the foundation of our partner infrastructure spanning partner onboarding, enablement, CRM hygiene, POC coordination, and performance reporting.
What your day would look like?
Partner Management & Enablement
Serve as the main operational contact for a portfolio of active partners (referral, co-sourcing, and resellers).
Support onboarding: contracts, documentation, enablement materials, training sessions.
Maintain cadence with partners (check-ins, reporting, pipeline updates).
Coordinate joint activities (co-marketing, webinars, shared leads, case studies).
Partner Operations
Own partner data in CRM (HubSpot/Salesforce): maintain deal attribution, referral tracking, and partner activity logs.
Develop scalable workflows for partner onboarding, referral submission, and deal registration.
Build internal dashboards to measure partner-sourced pipeline and performance metrics.
Collaborate cross-functionally with Sales, Marketing, and CS to align on partner processes.
Performance & Insights
Track KPIs per partner and consolidate monthly reports for leadership.
Identify bottlenecks or underperforming partnerships and propose optimization strategies.
Maintain visibility on active POCs and ensure follow-up actions are executed.
Program Infrastructure
Support rollout of the Trusted Partner Program and Partner Referral Program (launch readiness, tracking, documentation).
Create and maintain a central partner resource hub (playbooks, FAQs, templates).
Contribute to process improvement initiatives that enable partner scalability across new geographies.
The Partnerships Manager will be responsible for operationalizing, enabling, and scaling our partner ecosystem. This role supports the Director of Partnerships in managing day-to-day partner relationships, standardizing processes, and driving measurable partner performance across referral, co-sourcing, and reseller models.
This is a hands-on role designed to build the foundation of our partner infrastructure spanning partner onboarding, enablement, CRM hygiene, POC coordination, and performance reporting.
What your day would look like?
Partner Management & Enablement
Serve as the main operational contact for a portfolio of active partners (referral, co-sourcing, and resellers).
Support onboarding: contracts, documentation, enablement materials, training sessions.
Maintain cadence with partners (check-ins, reporting, pipeline updates).
Coordinate joint activities (co-marketing, webinars, shared leads, case studies).
Partner Operations
Own partner data in CRM (HubSpot/Salesforce): maintain deal attribution, referral tracking, and partner activity logs.
Develop scalable workflows for partner onboarding, referral submission, and deal registration.
Build internal dashboards to measure partner-sourced pipeline and performance metrics.
Collaborate cross-functionally with Sales, Marketing, and CS to align on partner processes.
Performance & Insights
Track KPIs per partner and consolidate monthly reports for leadership.
Identify bottlenecks or underperforming partnerships and propose optimization strategies.
Maintain visibility on active POCs and ensure follow-up actions are executed.
Program Infrastructure
Support rollout of the Trusted Partner Program and Partner Referral Program (launch readiness, tracking, documentation).
Create and maintain a central partner resource hub (playbooks, FAQs, templates).
Contribute to process improvement initiatives that enable partner scalability across new geographies.
Requirements:
3-5 year experience in partnerships in B2B SaaS.
Proven track record in building or managing partner programs and go-to-market processes.
Strong analytical and organizational skills; comfort with CRM tools and data reporting.
Excellent communication and relationship-building skills.
Self-starter who thrives in a fast-paced, cross-functional environment.
3-5 year experience in partnerships in B2B SaaS.
Proven track record in building or managing partner programs and go-to-market processes.
Strong analytical and organizational skills; comfort with CRM tools and data reporting.
Excellent communication and relationship-building skills.
Self-starter who thrives in a fast-paced, cross-functional environment.
This position is open to all candidates.
