We are looking for a Business Applications Analyst.
The Business Applications Analyst will be part of a team that owns, develops, and executes the day-to-day configuration, support, maintenance and overall improvement of instance of Salesforce and other related applications. In this role, you will configure and operate business applications while working closely with different business units including Sales, Marketing, SDR, Customer Success, Finance, Legal and more.
Responsibilities:
Lead Salesforce projects end-to-end: characterize business needs, design and develop new processes and implement them in Salesforce and other business applications
Support integrations with external systems e.g. Dealhub, Allbound, Funnelsource, ClientSuccess, Hubspot, Docusign, Outreach, PRM and more
Provide ongoing technical support including system configuration & maintenance
Monitor the efficiency of the system and introduce ways to improve it
Establish best practices and drive adoption of new workflows and processes
Analyze business questions and identify growth opportunities
Be responsible for data integrity and meta-data maintenance
Document processes, workflows and best practices in knowledge base
The Business Applications Analyst will be part of a team that owns, develops, and executes the day-to-day configuration, support, maintenance and overall improvement of instance of Salesforce and other related applications. In this role, you will configure and operate business applications while working closely with different business units including Sales, Marketing, SDR, Customer Success, Finance, Legal and more.
Responsibilities:
Lead Salesforce projects end-to-end: characterize business needs, design and develop new processes and implement them in Salesforce and other business applications
Support integrations with external systems e.g. Dealhub, Allbound, Funnelsource, ClientSuccess, Hubspot, Docusign, Outreach, PRM and more
Provide ongoing technical support including system configuration & maintenance
Monitor the efficiency of the system and introduce ways to improve it
Establish best practices and drive adoption of new workflows and processes
Analyze business questions and identify growth opportunities
Be responsible for data integrity and meta-data maintenance
Document processes, workflows and best practices in knowledge base
Requirements:
3+ years of hands-on Salesforce admin experience working on medium and larger projects
At least 1 year experience in Saas company
Excellent knowledge of Salesforce, with the ability to build custom apps and objects, formulas, flows,validations,approval flows & etc
Experience working with outsourced developers
Strong quantitative capabilities with a passion for numbers and analytics
Curiosity and skills to debug and get to the bottom of a problem and help resolve it with a solid long-term solution
Ability to manage multiple projects end-to-end
Strong relationship-building and communication skills in English
Advantage:
Salesforce.com Certified
Dealhub experience
Experience with SQL and BI tools (Looker/Tableau/similar)
Experience writing code
3+ years of hands-on Salesforce admin experience working on medium and larger projects
At least 1 year experience in Saas company
Excellent knowledge of Salesforce, with the ability to build custom apps and objects, formulas, flows,validations,approval flows & etc
Experience working with outsourced developers
Strong quantitative capabilities with a passion for numbers and analytics
Curiosity and skills to debug and get to the bottom of a problem and help resolve it with a solid long-term solution
Ability to manage multiple projects end-to-end
Strong relationship-building and communication skills in English
Advantage:
Salesforce.com Certified
Dealhub experience
Experience with SQL and BI tools (Looker/Tableau/similar)
Experience writing code
This position is open to all candidates.
