Key Responsibilities:
Serve as the system administrator for the Salesforce environment with 40+ users.
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks.
Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate.
Automate processes using Salesforce tools such as process builder, flow automation, and validation rules.
Manage Salesforce integrations – those not handled by a Salesforce Developer or Consultant/Partner.
Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, document merge, and more.
Train new users and grow the Salesforce skill set across the organization.
Document customizations made in Salesforce.
Plan ahead for upgrades, seasonal releases and long term projects.
Requirements:
Minimum one year of experience as a Salesforce administrator.
Required Skills:
Excellent project management skills and a positive attitude.
Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.
Creative and analytical thinker with strong problem-solving skills.
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
Ability to assess the impact of new requirements on Salesforce and other integrated systems.
