How you’ll spend your day
Network support for WAN, Campus LAN, Wireless and Datacenter devices
Hands-on troubleshooting experience in following Routing Protocols EIGRP, OSPF and BGP
Network hardware platform support for Cisco Nexus, Wireless (Cisco/Aruba) Riverbed, Cisco ACI, SDWAN and F5 load balancers
Provide level 3 support for network services and requests
Installation/upgradation of network hardware and software
Proactively monitor, analyze and ensure performance and availability
Respond to critical network incidents and take ownership of the tickets and work through to resolution.
Perform configuration changes and maintenance activities
Represent changes in CAB meetings.
Familiar with IT Service Management (ITSM) processes.
Your experience and qualifications
Engineering/bachelor’s degree in IT or equivalent field
Leading certifications in Networking (CCNA, CCNP etc.)
8-12 years of relevant experience in Network operations
The candidate has at least 2 to 3 years of experience as an L3 Engineer
Global enterprise experience preferred
Highly knowledgeable in network technologies (WAN, datacenter networks and campus LAN).
Good understanding of following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet
Experience in Cisco/Aruba wireless technology is must
Experience in Cisco ACI, SDWAN and F5 load balancers technologies
Experience with Cisco, HP/Aruba, Riverbed tools and technologies
Familiar with Service Now ticketing tool and SolarWinds monitoring tool
Added advantage – Knowledge in Network scripting (pearl/python/SWQL)
