Were looking for a highly motivated and detail-oriented Solution Expert to join our Solution Experts Team and play a key role in driving strategic partnership with our customers.
Youll work closely with the Senior Controller and cross-functional teams to ensure accurate and timely processes, while also supporting strategic initiatives that help scale the business. If you're a Solution Expert with strong tech background, global mindset, and a proactive approach this is your opportunity to grow with us.
Responsibilities:
Post-sales technical expertise:
-Supporting implementation teams for high-complexity deployments.
-Managing and optimizing Customer Requests (CRs) and Service Requests (SRs).
-Leading Rapid Response initiatives for critical customer support.
-Delivering internal training to drive knowledge self-sufficiency.
Collaborative Pre-sales support:
-Leading expertise for complex POCs for complex projects.
-Consulting on customer discovery, scope definition, and tailored solutions.
-Working with the SC team on complex sales cycles.
Strategic Contributions:
Providing market feedback to the Product team.
Representing the company at key customer meetings and events.
Youll work closely with the Senior Controller and cross-functional teams to ensure accurate and timely processes, while also supporting strategic initiatives that help scale the business. If you're a Solution Expert with strong tech background, global mindset, and a proactive approach this is your opportunity to grow with us.
Responsibilities:
Post-sales technical expertise:
-Supporting implementation teams for high-complexity deployments.
-Managing and optimizing Customer Requests (CRs) and Service Requests (SRs).
-Leading Rapid Response initiatives for critical customer support.
-Delivering internal training to drive knowledge self-sufficiency.
Collaborative Pre-sales support:
-Leading expertise for complex POCs for complex projects.
-Consulting on customer discovery, scope definition, and tailored solutions.
-Working with the SC team on complex sales cycles.
Strategic Contributions:
Providing market feedback to the Product team.
Representing the company at key customer meetings and events.
Requirements:
-Solid Experience of 3-5 years as a Pre/Post-Sale engineer working with financial customers (Banks, Fintech companies, etc)-Must.
-Technical background-Must.
-Experience from Banks or Fintech companies-Must.
-Experience in machine learning and or AI – advantage
-High level of English-Must (working with Global customers).
-Willing to travel up to 30% of the time to EMEA-Must.
-Working days: Sunday to Thursday (occasional calls on Fridays).
-Solid Experience of 3-5 years as a Pre/Post-Sale engineer working with financial customers (Banks, Fintech companies, etc)-Must.
-Technical background-Must.
-Experience from Banks or Fintech companies-Must.
-Experience in machine learning and or AI – advantage
-High level of English-Must (working with Global customers).
-Willing to travel up to 30% of the time to EMEA-Must.
-Working days: Sunday to Thursday (occasional calls on Fridays).
This position is open to all candidates.
