Join us in this exciting opportunity to drive IT excellence and support Teads' growth across the globe.
About the opportunity
Work with a dedicated team handling a crucial aspect of our company, facing attractive challenges to prepare for our next growth phase
Play a vital role in building and growing a key business area by supporting our local users during this period
Engage closely with all departments to facilitate company growth and support the development of our business
Scale the region and enhance our local IT presence, ensuring robust support for our growing operations.
About the opportunity
Work with a dedicated team handling a crucial aspect of our company, facing attractive challenges to prepare for our next growth phase
Play a vital role in building and growing a key business area by supporting our local users during this period
Engage closely with all departments to facilitate company growth and support the development of our business
Scale the region and enhance our local IT presence, ensuring robust support for our growing operations.
Requirements:
1 to 3 years of experience in equivalent role required in a fast-paced and global environment
Pride in ownership, initiative, and collaboration
Effective communicator and great team player
Passion to deliver a world-class customer service experience
Experience with user support process (ticketing), MDM (Kandji, Jamf, Intune, etc), Identity Provider Management (Okta), etc.
Experience in a hybrid environment (Apple (80%) and Windows (20%))
Past experience in supporting Mac and Windows devices
Experience in productivity suites (G-Suite, O365) and videoconference systems(Zoom, etc.).
Knowledge of Live Streaming with Internal global townhall envent.
Fluency in English
You put yourself in your users shoes and understand their needs
Reliable person with strong sense of accountability
Brownie points:
Past experience of working in/with remote teams/users
Past experience with managing devices remotely.
1 to 3 years of experience in equivalent role required in a fast-paced and global environment
Pride in ownership, initiative, and collaboration
Effective communicator and great team player
Passion to deliver a world-class customer service experience
Experience with user support process (ticketing), MDM (Kandji, Jamf, Intune, etc), Identity Provider Management (Okta), etc.
Experience in a hybrid environment (Apple (80%) and Windows (20%))
Past experience in supporting Mac and Windows devices
Experience in productivity suites (G-Suite, O365) and videoconference systems(Zoom, etc.).
Knowledge of Live Streaming with Internal global townhall envent.
Fluency in English
You put yourself in your users shoes and understand their needs
Reliable person with strong sense of accountability
Brownie points:
Past experience of working in/with remote teams/users
Past experience with managing devices remotely.
This position is open to all candidates.
