We are looking for an IT Support Specialist to join our family!
As an IT Support specialist, you will be responsible for providing hardware, software, and systems support for the companys IT environment.
You will work on internal projects, and common SAAS tools and ensure all local and global remote employees have consistent access to high-quality IT support.
You will also help us to develop IT processes and best practices for the organization, and improve and manage the corporate IT Environment: Office Network, Meeting rooms, and IT purchasing.
You will implement and improve new IT tools and processes and create solutions That will help scale Salt to hundreds of employees in a short period of time.
As an IT Support specialist, you will be responsible for providing hardware, software, and systems support for the companys IT environment.
You will work on internal projects, and common SAAS tools and ensure all local and global remote employees have consistent access to high-quality IT support.
You will also help us to develop IT processes and best practices for the organization, and improve and manage the corporate IT Environment: Office Network, Meeting rooms, and IT purchasing.
You will implement and improve new IT tools and processes and create solutions That will help scale Salt to hundreds of employees in a short period of time.
Requirements:
At least 2 years of experience as a Help Desk/IT Support Specialist from Hi-tech companies.
Good understanding of an IT backend environment (OKTA, Single Sign-On, MDM, Google Workspace).
Well-experienced in supporting end-user desktop applications such as internet browsers, printing, Zoom rooms, etc.
Experience with employee Lifecycle Management: On-Off Boarding process.
Experience handling IT tasks on MacOS and Windows OS.
Experience with networking concepts (Wi-Fi systems, DNS, DHCP).
High customer orientation skills with a can-do approach.
Preferred (but not mandatory) experience:
Experience With AWS.
Hands-on Experience With Okta Jumpcloud and EDR Products.
Experience with Cisco Meraki products – FW, SW, and Access points.
At least 2 years of experience as a Help Desk/IT Support Specialist from Hi-tech companies.
Good understanding of an IT backend environment (OKTA, Single Sign-On, MDM, Google Workspace).
Well-experienced in supporting end-user desktop applications such as internet browsers, printing, Zoom rooms, etc.
Experience with employee Lifecycle Management: On-Off Boarding process.
Experience handling IT tasks on MacOS and Windows OS.
Experience with networking concepts (Wi-Fi systems, DNS, DHCP).
High customer orientation skills with a can-do approach.
Preferred (but not mandatory) experience:
Experience With AWS.
Hands-on Experience With Okta Jumpcloud and EDR Products.
Experience with Cisco Meraki products – FW, SW, and Access points.
This position is open to all candidates.
