What you'll be doing:
Provide lab support in the region and perform as front-line lab liaison/ambassador with our internal DOCA developers.
Solicit lab demand and translate into professional concrete scope of work or the greater IT/Lab/Devops teams.
Document and supervise all assets and solution design.
Develop and maintain work processes and procedures for lab support including asset management, improving utilization and more.
Support and expand lab monitoring applications, with a solid focus on CI/CD automation.
Work closely with DevOps teams for collaborative enhancements in HW and SW tools.
Physical racking and stacking of assets in the relevant region.
Analyze and resolve critical engineering issues, often under tight timeframe pressures; Off hours and on-call hours are to be encouraged.
What we need to see:
Bachelor's/Masters degree in computer science or computer engineering or equivalent experience.
2+ years work experience as an IT, Lab Operator or DevOps Engineer in a global software development organization.
Scripting skills, excellent problem-solving and critical thinking abilities.
Good knowledge of Linux, bash, IT troubleshooting, Hardware and Software installations.
Ability to self-manage, lead technically, be proactive, and communicate effectively.
Ways to stand out from the crowd:
Experience with lab tools and automation techniques.
Meticulous in detail and strong in documentation, asset tracking, project management, and procedures workflow.
Experience in Networking and DevOps.
