Knapp is one of the top 3 automation companies in world, developing and manufacturing intelligent warehouse systems using the latest solutions in digitalization, software, automation and robotics.
In this position you will:
– Be an integral part of the company's management and report to Knapp Israel's CEO.
– Develop and strengthen KNAPP Israel's distinctive service brand.
– Develop and strengthen customer relationships and customer satisfaction.
– Responsible for developing, leading, and managing employees, while leading continuous improvement activities across all sites.
– Responsible for customer service cost budget.
– Proactively seek new business opportunities.
– Ensure professional cooperation with the corporate service department.
Requirements:
– Experience in managing multi-site teams at a strategic level.
– Understanding of automation/operation/manufacturing industry.
– Strong customer service experience and management.
– Proactive approach, experience in initiating and leading processes and changes.
– Mechanical / electrical education (eng. or practical).
– Excellent command of English – spoken and written.
– Experience in managing multi-site teams at a strategic level.
– Understanding of automation/operation/manufacturing industry.
– Strong customer service experience and management.
– Proactive approach, experience in initiating and leading processes and changes.
– Mechanical / electrical education (eng. or practical).
– Excellent command of English – spoken and written.
This position is open to all candidates.
