Key Responsibilities:
Team Management: Lead a global team with diverse backgrounds, fostering delivery excellence, collaboration and professional growth.
Business Analysis: Conduct thorough business analyses to translate business needs into effective solutions, adhering to best practices. Serve as a liaison between business units and the Business Applications unit.
Partner: partner with business peers and stakeholders
Finance Solutions: Stay updated with current and evolving Finance Solutions and best practices including NetSuite releases and other Corporate SaaS solutions (Both technical and business)
Solution Implementation and delivery: Evaluate, design, and implement solutions, providing ongoing user support and guidance.
User Satisfaction: Maintain high levels of user satisfaction and adherence to Service Level Agreement (SLA) standards.
End-to-End Deployment: Lead deployments from inception to development, ensuring comprehensive global user training and post-launch support.
Team Management: Minimum of 4 years of experience managing a team within a Business Solutions department.
NetSuite Expertise: Min of 5 years of hands-on experience with ERP solutions -specifically NetSuite, in implementing features and supporting users in Finance controllership, P2P, FA and O2C processes.
Finance Background: Strong financial background – CPA is an advantage
Industry Experience: Leverage experience in Hi-Tech environments, particularly with subscription-based products.
Analytical Skills: Strong analytical capabilities with a rigorous approach to systems and data.
Problem-Solving: A proactive approach to diverse and challenging tasks, with strong organizational skills, work ethic, attention to detail, professionalism, resourcefulness, and sound judgment, with a strong can-do attitude.
Educational Background: Bachelor's degree in information systems or a related field – an advantage
Service Orientation: A strong service-oriented mindset with a focus on Finance operation strategies. Proven ability to gain cooperation and collaborate with others.
Proven ability to handle multiple tasks with shifting priorities and timeframes.
Team player with excellent interpersonal skills.
Highly organized with the ability to thrive in a fast-paced environment.
