Duties and Responsibilities:
– Establish technical contacts between customers and TTM to drive improved lines of technical communications and increased depth of relationships.
– Assist the TTM pre-production teams thru the DFM/TQ process in getting on hold issues addressed at the customer site expeditiously.
– Provide review and analysis of customer designs for manufacturability, controlled impedance, and specification improvements, as well as alignment for TTM manufacturing capabilities.
– Update customer designers and manufacturing groups on TTM capabilities. Set roadmap and technology direction through formal customer presentations.
– Facilitate customer technical needs with internal engineering and operations.
* This position will interface regularly with TTMs Sales, Development, Pre-Production Engineering departments, and Operations, and it is essential that the employee be able to effectively balance the communication channels between these departments.
– Educate customer designers and technologists on Design for Manufacture (DFM), Design for Value (DFV)
* Reduce customers design cycle time by facilitating/eliminating problem disposition between TTMs pre-production engineering groups and the customer
* Improve the quality and completeness of design packages coming from the customer and help them by identifying design problems related to manufacturability and reliability test
– Provide TTM manufacturing facilities with insight into future customer roadmap needs and technology requirements. Identify and communicate roadmap and capability gaps. Facilitate customer technical needs with engineering and operations.
– Travel to customer sights to support issues, and/or, key programs as required.
– Assist the Sales Account Managers in increasing customer revenue through superior technical support and customer technical service.
– Create and conduct technical capability presentations to customers.
– Must have a thorough understanding of TTM PCB manufacturing capabilities and technologies to support QTA/NPI/High Volume Manufacturing; North America and Asia Pacific solutions
– Strong printed circuit engineering background and knowledge of entire PCB manufacturing process including; process flows, individual processing steps, and tooling
– Strong written and oral communication skills and the ability to work well with customers design groups
– Ability to make decisions influencing quality of PCB designs coming from strategic customers to enable high yielding product from TTM North America and Asia Pacific sites while transitioning from QTA/NPI to HVM.
– Ability to make routine decisions with general direction provided by department Manager
– Effective public speaking and presentation skills
Education and Experience:
-Bachelor Degree in Engineering or related discipline preferred
– 5-7+ years of experience in engineering activities related to PCB manufacturing preferred
– Minimum level experience of electrical design performance and signal integrity (Impedance, insertion loss)
– Intermediate level skills for drawing / blueprint interpretation skills, and use of PCB CAM software and tooling PCB stack-up tools
– Proficient with Microsoft Word, Excel, PowerPoint, Microsoft Project.
– Travel for customer visits, TTM NA manufacturing sites and TTM Asia Pacific sites for potentially up to 15-25% travel
