What Youll Do:
Manage top-tier client accounts on all levels: technical, business, support, and product.
Drive product adoption and growth by providing strategic guidance and hands-on support.
Share relevant product updates and content with clients to support their evolving goals.
Identify upsell opportunities and support customer retention strategies.
Deliver client trainings, webinars, and promote new features.
Serve as the voice of the customer, relaying feedback to internal Product and R&D teams.
Partner with Sales and Marketing to drive regional expansion.
What You Have:
Advanced proficiency in written and spoken English.
Minimum 3 years of experience as a Customer Success Manager in SaaS.
Strong digital marketing experience; app marketing is a big plus.
Analytical mindset with a technical background.
Experience in gaming companies an advantage.
Strategic thinking with strong business development instincts.
Ability to thrive in a fast-paced, dynamic environment.
Willingness to travel a few times a year for client visits or conferences.
Bonus Points:
Introduced by our team member.
Product management intuition.
Technical experience with SDKs, APIs, SQL, and Mobile Measurement Partners.
Additional language skills.
