Were Hiring: Director of Customer Success EMEA Location: Hybrid Herzliya HQ, Israel Working Hours: 9:0017:00 IL Time Department: Director Customer Success EMEA. we are looking for a Director of Customer Success to lead our post-sales operations across Europe, the UK, and the broader EMEA region. If youre passionate about operational excellence, customer satisfaction, and sustainable transportation, we want to hear from you.This is a strategic leadership role with a hybrid work model based at our Herzliya headquarters. Youll drive partner onboarding, oversee EV charger integrations, and manage a geographically distributed support team. What Youll Be DoingLead Onboarding of charge point operators, installers, and infrastructure partners.Manage Deployment Projects: Support remote setup, configuration, and training.Provide Tier 3 Support: Troubleshoot complex issues and drive resolution with global teams.Oversee Support Teams across Israel and Europe (Tier 1 & 2).Collaborate cross-functionally with product, R&D, and sales to deliver value to customers and partners.
Requirements:
What Were Looking For5+ years in customer success, Technical Support, or project delivery – ideally in charging, energy, or telecom.Experience with commissioning hardware/software platforms.Knowledge of EV charging standards (e.g. OCPP/OCPI) is a strong advantage.Excellent leadership, relationship-building, and communication skills.Fluency in English; additional European languages are a plus.Passion for and sustainability. What Youll GetCompetitive salary & benefitsHybrid work flexibility at a growing clean tech companyDirect impact on infrastructure expansion across EMEAA chance to work with a collaborative and mission-driven team About Wevo EnergyWevo Energy provides intelligent software solutions that help charge point operators and property owners deploy and manage charging infrastructure more effectively. From apartment buildings to workplaces and commercial sites, our platform supports smart, scalable charging operations.We currently manage over 50,000 chargers globally.
What Were Looking For5+ years in customer success, Technical Support, or project delivery – ideally in charging, energy, or telecom.Experience with commissioning hardware/software platforms.Knowledge of EV charging standards (e.g. OCPP/OCPI) is a strong advantage.Excellent leadership, relationship-building, and communication skills.Fluency in English; additional European languages are a plus.Passion for and sustainability. What Youll GetCompetitive salary & benefitsHybrid work flexibility at a growing clean tech companyDirect impact on infrastructure expansion across EMEAA chance to work with a collaborative and mission-driven team About Wevo EnergyWevo Energy provides intelligent software solutions that help charge point operators and property owners deploy and manage charging infrastructure more effectively. From apartment buildings to workplaces and commercial sites, our platform supports smart, scalable charging operations.We currently manage over 50,000 chargers globally.
This position is open to all candidates.
