Develop your career, get acknowledged for your efforts, and work with talented people who love what they do in one of Tel Avivs top startups! our Customer-Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers, and software developers to deliver outstanding results. Dedicated to our client success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly effective project management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position brings with it an excellent opportunity to learn and grow within a lively and challenging environment.
Responsibilities:
Owning customer relationships as the main point of contact in the company
End-user customer training to unlock the value of our software for our clients
Guidance and advice for enhancing the use of the system
Project management and crisis resolution
Education regarding new and existing features
Ongoing customer enablement make our clients successful!
Responsibilities:
Owning customer relationships as the main point of contact in the company
End-user customer training to unlock the value of our software for our clients
Guidance and advice for enhancing the use of the system
Project management and crisis resolution
Education regarding new and existing features
Ongoing customer enablement make our clients successful!
Requirements:
Bachelors degree
1 year experience in relevant roles (customer facing) preference from software companies
Fluent in English & Hebrew – Extremely strong presentation and communication skills
Proactive, highly organized, with the ability to manage multiple tasks
Fast learner who can understand and articulate technology at any level
Rich and effective interpersonal skills
Strong analytical skills
Growth mindset always pushing yourself out of your comfort zone
Experience in technology-related fields, preferably B2B SaaS
Bachelors degree
1 year experience in relevant roles (customer facing) preference from software companies
Fluent in English & Hebrew – Extremely strong presentation and communication skills
Proactive, highly organized, with the ability to manage multiple tasks
Fast learner who can understand and articulate technology at any level
Rich and effective interpersonal skills
Strong analytical skills
Growth mindset always pushing yourself out of your comfort zone
Experience in technology-related fields, preferably B2B SaaS
This position is open to all candidates.
