Key Responsibilities:
Own and manage end-to-end projects and items, from initial scoping and stakeholder alignment through execution, testing, deployment, and post-launch support.
Lead and deliver end-to-end Salesforce Sales and Marketing solutions, driving initiatives such as product bundling, pricing rules, Quote Calculator, journey orchestration, and campaign automation from concept to execution.
Work closely with business stakeholders and technical teams to design and execute complex projects using both out of box features.
Design and analyze various business processes and related data from the requirements gathering to implementation and roll out.
Responsible for evaluating and recommending a configuration that maximizes software capabilities.
Maintenance including problem (ticket) resolution within SLA and highest quality.
Evaluate new tools to be implemented with integration to Salesforce to drive solutions to business process issues and maintain data integrity.
Participate in Agile ceremonies and work within Scrum sprint cycles to prioritize, plan, and deliver Salesforce-related tasks and enhancements.
At least 4 years of hands-on experience as a Salesforce Administrator, with deep knowledge of Salesforce products, features, and system architecture.
Experience with Sales Cloud – A must.
Experience with Marketing Cloud – An advantage.
Excellent analytical and hands-on problem – Solving Skills.
Experience analyzing, designing, optimizing and building a robust solution.
Outstanding interpersonal and collaboration skills, able to work well in a cross-functional environment.
Good Technical understanding and ability to learn fast.
Excellent project management skills and ability to lead complex projects and rollouts.
Experience supporting a global organization across geographies and time zones.
Customer focused with an ability to understand customer needs.
Ability to work in a dynamic and fast changing environment.
Strong problem-solving skills with the ability to work on multiple assignments in parallel.
Excellent verbal and written communication skills in English Must.
