We are looking for a HANDS-ON rockstar with proven experience in Sales/Business Operations experience, that is passionate about building and scaling an operation from the ground up, and feels very comfortable around numbers and software.
About The Role
Maintain the client-facing departments (Sales/SDR/CS) operations plan
Act as a trusted business partner to customer-facing department leadership
Execute various projects and initiatives while communicating effectively with internal end-users and cross-functional teams
Provide the link between the technical and business perspectives of the system by making sure the technical solutions being developed satisfy the business requirements
Develop metrics, reports, and processes for measuring metrics and KPIs
Analyze complex data and translate the findings into actionable deliverables, business insights, and reports
Deliver excellent solutions and systems to our internal teams and external stakeholders from technical flows, user experience, and data integrity
Maintain knowledge of key processes, business initiatives, and internal resources to assist the customer-facing departments in achieving company goals
Investigate potential business solutions.
About The Role
Maintain the client-facing departments (Sales/SDR/CS) operations plan
Act as a trusted business partner to customer-facing department leadership
Execute various projects and initiatives while communicating effectively with internal end-users and cross-functional teams
Provide the link between the technical and business perspectives of the system by making sure the technical solutions being developed satisfy the business requirements
Develop metrics, reports, and processes for measuring metrics and KPIs
Analyze complex data and translate the findings into actionable deliverables, business insights, and reports
Deliver excellent solutions and systems to our internal teams and external stakeholders from technical flows, user experience, and data integrity
Maintain knowledge of key processes, business initiatives, and internal resources to assist the customer-facing departments in achieving company goals
Investigate potential business solutions.
Requirements:
3+ years of successful CS/ Sales/ Business operations experience
Experienced with configuration and administration of Hubspot – A must
Knowledge of BI tools Looker is preferable
SQL knowledge – an advantage
Passionate about numbers and analytics
Curious, independent, and proactive
Complete know-how of a Sales and CS cycle – A must
Great communicator and can build relationships with a diverse set of stakeholders.
Ability to effectively communicate both written and verbally in English.
3+ years of successful CS/ Sales/ Business operations experience
Experienced with configuration and administration of Hubspot – A must
Knowledge of BI tools Looker is preferable
SQL knowledge – an advantage
Passionate about numbers and analytics
Curious, independent, and proactive
Complete know-how of a Sales and CS cycle – A must
Great communicator and can build relationships with a diverse set of stakeholders.
Ability to effectively communicate both written and verbally in English.
This position is open to all candidates.
