Director of CSM
! We are looking for a highly motivated Director of Customers.What You'll Do:Strategic & Team Leadership:Build, lead, and coach a multi-disciplinary team (CSM, Support, and Operations).Create annual work plans, department budgets, and growth frameworks.Define OKRs and KPIs for team performance, customer outcomes, and efficiency.Lead weekly team meetings, one-on-ones, and development plans for team members.Foster a … Read more