Manage a global remote team of Sales Engineers.
Ongoing client engagement to ensure technical alignment. This will include pre/post-sales technical issues, documenting technical requirements, and understanding the product’s technical feasibility within the opportunity/customer environment.
Develop/provide technical collateral, and training for product awareness pre/post sales.
Work in close alignment with Pre-Post Sales teams to ensure technical requirements from customers are understood and aligned with the companys products/services. This includes documenting opportunity/customer network design and internal alignment with the network/engineering team to execute VPN, Static IP, and any other technical elements to help support the pre-post sales process.
Manage the customers technical queries and monitor support requests to ensure that the companys products meet requirements. Work in close collaboration with customer success to ensure internal alignment.
Ongoing client engagement to ensure technical alignment. This will include pre/post-sales technical issues, documenting technical requirements, and understanding the product’s technical feasibility within the opportunity/customer environment.
Develop/provide technical collateral, and training for product awareness pre/post sales.
Work in close alignment with Pre-Post Sales teams to ensure technical requirements from customers are understood and aligned with the companys products/services. This includes documenting opportunity/customer network design and internal alignment with the network/engineering team to execute VPN, Static IP, and any other technical elements to help support the pre-post sales process.
Manage the customers technical queries and monitor support requests to ensure that the companys products meet requirements. Work in close collaboration with customer success to ensure internal alignment.
Requirements:
6+ years of experience in Sales Engineering or similar roles, managing customer technical relationships at the Enterprise level.
2+ years of experience in leading technical pre/post-sales teams.
Knowledge and experience of networking topology, TCP/IP protocol, network configuration, and components (firewalls, routers, proxies, etc.)
Knowledge of cellular networks: Signalling (DIAMETER, GTP etc), core infrastructure (PGW, UPF, DRAs and HLR-/HSSs), roaming (SS7, GRX/IPX) , Remote Sim Provisioning (RSP), SGP02 and SGP22, SGP32.
Strong project management skills.
Exceptional business acumen and interpersonal skills that demonstrate the ability to build technical business relationships that drive alignment internally and externally.
Demonstrate strategic, tactical, and problem-solving skills.
Strong written and verbal communication skills in English
6+ years of experience in Sales Engineering or similar roles, managing customer technical relationships at the Enterprise level.
2+ years of experience in leading technical pre/post-sales teams.
Knowledge and experience of networking topology, TCP/IP protocol, network configuration, and components (firewalls, routers, proxies, etc.)
Knowledge of cellular networks: Signalling (DIAMETER, GTP etc), core infrastructure (PGW, UPF, DRAs and HLR-/HSSs), roaming (SS7, GRX/IPX) , Remote Sim Provisioning (RSP), SGP02 and SGP22, SGP32.
Strong project management skills.
Exceptional business acumen and interpersonal skills that demonstrate the ability to build technical business relationships that drive alignment internally and externally.
Demonstrate strategic, tactical, and problem-solving skills.
Strong written and verbal communication skills in English
This position is open to all candidates.
