Whats the job?
Setting the solution vision and strategy by understanding ops teams needs and improve workflows between those teams.
Working closely with other teams to define requirements and ensure the end-to-end high-quality product delivery
Translate business and operational needs to technical requirements.
Identify the impacted parties and dependencies such as operations, compliance, knowledge, product, analytics, business partners.
Create proposed solution and lead it to launch and ongoing tracking.
Collaborate closely with product department to ensure operational teams processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions
Come up with initiatives to improve the operational processes and flows.
Have you done this kind of stuff?
BSC in Industrial Management, System Analysts course, or equivalent which includes Information System knowledge.
3 years experience in leading and creating Processes & Information Systems solutions.
Experience in operational product management roles. Preferably with experience in Fintech, Banking, Payment & credit-card industries.
Strong interpersonal skills leading and driving execution with cross-functional teams.
Proven ability to execute complex projects in mid-size organizations.
Excellent written, verbal and presentation communication skills across technical and non-technical stakeholders.
Familiar with web methodologies for B2B and B2C including UX and UI definition.
