We're looking for an experienced Team Leader to join our amazing and growing Account Managers team.
The role covers all aspects of player engagement, retention, sales, training, and customer relations in order to create a top-notch experience for our top players
Responsibilities:
Lead a team of Account Managers in an ever changing environment
Be responsible for strengthening, maintaining, and growing customer relations through comprehensive leadership.
Use player data to establish and initiate activities for your team
Lead the team to meet and exceed monthly targets of retention and revenue.
Create engaging social activities and challenges.
The role covers all aspects of player engagement, retention, sales, training, and customer relations in order to create a top-notch experience for our top players
Responsibilities:
Lead a team of Account Managers in an ever changing environment
Be responsible for strengthening, maintaining, and growing customer relations through comprehensive leadership.
Use player data to establish and initiate activities for your team
Lead the team to meet and exceed monthly targets of retention and revenue.
Create engaging social activities and challenges.
Requirements:
At least 2 years of experience in customer facing positions.
At least 2 years of experience in managing a team
Professional level in English – Must
Strong organizational and analytical skills, high attention to details
Deep understanding/interest in games – an advantage.
At least 2 years of experience in customer facing positions.
At least 2 years of experience in managing a team
Professional level in English – Must
Strong organizational and analytical skills, high attention to details
Deep understanding/interest in games – an advantage.
This position is open to all candidates.