* Point of contact for customer operational issues
* Order processing from PO to delivery, ensuring optimal practices are applied.
* Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
* Manage customer escalations, initiate and execute resolutions.
* Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
* Work with Finance department to resolve invoice, credit and pricing issues.
* Track and monitor customers agreement and incentive plans.
* Issue weekly reports, reflecting order status & financial aspects.
* Ensure an appropriate order flow with the compliance to organizational policies.
* Improve processes, build KPIs and lead automation.
* Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers
* Order processing from PO to delivery, ensuring optimal practices are applied.
* Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
* Manage customer escalations, initiate and execute resolutions.
* Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
* Work with Finance department to resolve invoice, credit and pricing issues.
* Track and monitor customers agreement and incentive plans.
* Issue weekly reports, reflecting order status & financial aspects.
* Ensure an appropriate order flow with the compliance to organizational policies.
* Improve processes, build KPIs and lead automation.
* Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers
Requirements:
BSc in Industrial Engineering, Economy or Accounting from a recognized university – Must Up to 2 years experience in supply chain, planning or operations roles. Experience in a high-tech company a plus. Excellent English – a must. More languages (mainly German, Italian, French) a plus. Proficiency with Microsoft Office, strong proficiency in Excel. Self-starter, ability to operate multiple tasks in a fast paced business environment. Team player and excellent communication skills.
BSc in Industrial Engineering, Economy or Accounting from a recognized university – Must Up to 2 years experience in supply chain, planning or operations roles. Experience in a high-tech company a plus. Excellent English – a must. More languages (mainly German, Italian, French) a plus. Proficiency with Microsoft Office, strong proficiency in Excel. Self-starter, ability to operate multiple tasks in a fast paced business environment. Team player and excellent communication skills.
This position is open to all candidates.
